Customer Relationship Manager (Ref: GB/CRM)
Leiecstershire, Permanent. Salary: toŁ25,000 + Benefits
Management of key client relationships and a small in-house team
Growing Software House requires a Customer Relationship Manager to manage the relationships with key customers, ensuring a high client retention rate and constantly improving the customer experience. Will also manage a small team of four Administrators.
Must have previously worked in a client liaison / customer relationship management (CRM) position and have line management experience, preferably gained within the IT sector. Along with your management and client focus, you will also possess excellent commercial awareness and be able to spot business opportunities within existing accounts.
This position is a key acquisition for the business and you will help take them to the next level – excellent career opportunity.
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Infrastructure Engineer / Consultant (Windows, SQL Server) (Ref: GB/ADSQL)
Milton Keynes, Permanent. Salary: toŁ40,000 + Benefits
Windows networking, AD, TCP/IP, SQL Server
Global IT Company requires an Infrastructure Engineer / Consultant who will be responsible for providing 3rd level support for the internal infrastructure as well as taking the technical lead in upgrades / new implementations.
This role covers all servers, networks, data centres, etc of a platform for approximately 3000 across Europe and experience within a similar role within a multi-national company is a pre-requisite.
Technically, the Infrastructure Engineer / Consultant must have strong skills within Windows and Unix / Linux platforms, data centres, SQL Server, Data networks, etc. The role requires an articulate, methodical individual who has excellent problem solving skills and the ability to work within a pressurised environment.
The company offers an exciting, fast-paced and ever-changing environment and excellent career development opportunities.
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Web Support & Development Analyst (Ref: GB/ATG)
Camden, Permanent. Salary: toŁ45,000 + Benefits
Java/J2EE & ATG Commerce, Web development - HTML, CSS, XML
Household name within the retail sector requires a Web Support & Development Analyst with experience of integrating e-commerce solutions within the ATG Commerce framework. Technically, must possess very strong Java development skills (Java, JavaScript, JSP, J2EE) as well as web development (HTML, CSS, XML, etc) and of course excellent knowledge of ATG Commerce.
You will lead the development of the e-commerce / ATG platform and will help keep the company at the forefront of their market. A high profile role with lots of career development opportunity for the successful applicant.
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SQL Server DBA / Support Analyst (Ref: GB/DBA)
Bishops Stortford, Permanent. Salary: toŁ35,000 + Benefits
SQL Server, DTS, SSIS, SOAP, web services, etc
Global household name requires a SQL Server DBA / Support Analyst to provide support and technical assistance for major database integrations with key business areas of ERP, CRM and Business Intelligence. You will be responsible for ensuring that the SQL Server platform is robust and meets the needs of the business in an ongoing basis. Your technical skills MUST include SQL Server, SSIS, DTS, web services, SOAP, etc and knowledge of SharePoint, .NET and C# would be highly beneficial.
The company can offer an excellent work environment and the chance to develop your technical skills within a fast-paced market sector.
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Business Analyst with CRM (Ref: GB/QA)
Northampton, Permanent. Salary: to Ł55,000 + Benefits
Business Analysis, CRM knowledge, requirement gathering, Agile, UAT
Global Software House requires an experienced Business Analyst who will work with clients across the UK and Europe. The key focus of the role will be to liaise with clients, define key business requirements and ensure that the company products and applications meet those client needs.
You must therefore have experience working within a software development arena, be an expert at defining requirements, creating functional specifications, agreeing UAT requirements, creating training manuals / programmes, etc. From a technical perspective, knowledge of CRM products is a pre-requisite. Knowledge of Prince 2 and / or Agile development methodologies is ideal as is the ability to speak French, German, Danish or Swedish fluently.
The company can offer a challenging, varied and dynamic work environment with excellent career development opportunities.
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Lead / Senior Developer (Ref: GB/LeadDev)
Northampton, Permanent. Salary: to Ł45,000 + Benefits
C# and SQL Server, Client-server development, OOA & OOD
Global Software House requires an experienced Lead / Senior Developer who will work with clients across the UK and Europe. The key focus of the role will be to lead the development and support of market leading applications in a client-facing capacity. Technically, you will have a wealth of development experience in tools such as C# and SQL Server, Client-server development, OO analysis and design. Experience in areas such as HTML, XML, CSS, ASP/ASP.Net, Crystal Reports, SSIS, SSRS would be highly beneficial. Knowledge of Prince 2 and / or Agile development methodologies is ideal as is the ability to speak French, German, Danish or Swedish fluently.
The company can offer a challenging, varied and dynamic work environment with excellent career development opportunities.
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Technical Support (1st / 2nd line) (Ref: GB/TS1)
Northampton, Permanent. Salary: toŁ20,000 + Bonus + Bens
1st & 2nd line technical support, Windows Operating systems, TCP/IP
Global IT company requires a Technical Support Specialist to provide remote technical telephone support to clients across the World. Must have solid technical skills covering MS Office applications, Windows operating systems, TCP/IP networking, etc along with excellent customer support skills. Knowledge of relational databases (SQL Server / Oracle) and web technologies would be ideal.
You will be responsible for providing technical support to blue-chip clients across the World on company products which operate within a Windows environment. Once you have adequate product knowledge, entry to the paid on-call rota is expected.
Excellent training and career development opportunities within this fast-paced, client-focussed environment.
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